{"id":37341,"date":"2025-03-04T15:46:03","date_gmt":"2025-03-04T10:16:03","guid":{"rendered":"https:\/\/pinkcitynow.com\/index.php\/2025\/03\/04\/garageplug-acquires-freshreview-for-an-undisclosed-amount\/"},"modified":"2025-03-04T15:46:03","modified_gmt":"2025-03-04T10:16:03","slug":"garageplug-acquires-freshreview-for-an-undisclosed-amount","status":"publish","type":"post","link":"https:\/\/pinkcitynow.com\/index.php\/2025\/03\/04\/garageplug-acquires-freshreview-for-an-undisclosed-amount\/","title":{"rendered":"Garageplug Acquires Freshreview For An Undisclosed Amount"},"content":{"rendered":"<div>\n<p><strong>Bangalore (Karnataka) [India], March 04: <\/strong>GaragePlug, a global forerunner in automotive service digitalization, today announced that it has strategically acquired Freshreview, a leading AI-based reputation and review management platform. This strategic acquisition heralds a bold step forward in solving one of the auto service industry\u2019s greatest pain points\u2014its lingering reputation problem.<\/p>\n<p>GaragePlug, a global leader in automotive service digital transformation, empowering enterprise service networks with its AI-driven Connected Operations Platform. Its AI-centric approach enables service centers to operate with unmatched efficiency, transparency, and scalability, ensuring they stay ahead in an evolving industry while delivering a superior customer experience. Freshreview is a leading AI-based reputation and review management platform helping automotive brands convert online reviews into strategic growth levers.<\/p>\n<p>This strategic acquisition is a deep integration: By merging with GaragePlug, Freshreview seamlessly integrates into GaragePlug\u2019s robust Connected Operations Platform\u2014eliminating the complexity of a standalone product. It enables auto service enterprises to manage operations, marketing, and reputation in one place, dramatically reducing set-up times and boosting customer trust &amp; loyalty. By uniting AI-powered review management with connected service center operations, GaragePlug\u2019s expanding AI roadmap gets a significant boost from Freshreview\u2019s expertise in real-time sentiment analysis, review collection, and AI driven review-to-video features.<\/p>\n<p>Speaking on the occasion, Ms Bhavya Purana Hosadurgam, Founder \u2013 Freshreview, said \u201cThe truth is, people pick service centers based on trust. If your online reviews are not credible or easy to find, you are invisible. By integrating with GaragePlug, we are making reputation management an effortless part of every automotive service workflow.\u201d<\/p>\n<p>Elaborating further, Ms Shubhra Srivastava, CEO \u2013 GaragePlug said, \u201cAuto service is all about trust\u2014once customers find a reliable workshop, they usually stick around. But these days, trust depends heavily on online reputation, which a lot of brands ignore. With Freshreview in GaragePlug\u2019s AI roadmap, feedback and review collection become a breeze, turning happy customers into brand ambassadors and helping service businesses grow faster and smarter.\u201d<\/p>\n<p>Emphasizing the synergy in the acquisition, Prasanna, Managing Partner \u2013 Upekkha, closely associated with both the AI Saas Companies, stated, \u201cFreshreview is a fantastic addition to the vertical AI suite that GaragePlug are building. Garageplug will help their customers grow faster, and deliver superior service as well.\u201d<\/p>\n<p>Both teams stated that this is a strategic acquisition. Freshreview\u2019s entire team will join GaragePlug\u2019s engineering and product divisions, ensuring a cohesive transition for existing clients. Moving forward, auto service centers will have a deeply integrated platform that ties together operations, marketing, and advanced reputation management, strengthening both customer satisfaction and bottom-line revenue.<\/p>\n<p>Freshreview is dedicated to empowering service businesses\u2014especially in the auto service sector\u2014to leverage customer feedback as a strategic asset. With AI-driven reputation and review management, Freshreview enables companies to build trust, boost visibility, and improve customer loyalty across digital channels.<\/p>\n<h4>About GaragePlug<\/h4>\n<p>GaragePlug is a global leader in automotive service digital transformation, empowering enterprise service networks with its AI-driven Connected Operations Platform. By seamlessly unifying service centre operations like scheduling, invoicing, workflow automation, analytics, and more, GaragePlug provides head offices with full operational control, deep visibility, and advanced business intelligence across their entire service network. Its AI-centric approach enables service centers to operate with unmatched efficiency, transparency, and scalability, ensuring they stay ahead in an evolving industry while delivering a superior customer experience.<\/p>\n<h4>About Freshreview<\/h4>\n<p>Freshreview is dedicated to empowering service businesses\u2014especially in the auto service sector\u2014to leverage customer feedback as a strategic asset. With AI-driven reputation and review management, Freshreview enables companies to build trust, boost visibility, and improve customer loyalty across digital\u00a0channels.<\/p>\n<p><em> If you have any objection to this press release content, kindly contact pr.error.rectification@gmail.com to notify us. We will respond and rectify the situation in the next 24 hours.<\/em><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Bangalore (Karnataka) [India], March 04: GaragePlug, a global forerunner in automotive service digitalization, today announced that it has strategically acquired Freshreview, a leading AI-based reputation and review management platform. This strategic acquisition heralds a bold step forward in solving one of the auto service industry\u2019s greatest pain points\u2014its lingering reputation problem. GaragePlug, a global leader&#8230;<\/p>\n","protected":false},"author":1,"featured_media":37342,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[636],"class_list":["post-37341","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","tag-business"],"_links":{"self":[{"href":"https:\/\/pinkcitynow.com\/index.php\/wp-json\/wp\/v2\/posts\/37341","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pinkcitynow.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pinkcitynow.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pinkcitynow.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pinkcitynow.com\/index.php\/wp-json\/wp\/v2\/comments?post=37341"}],"version-history":[{"count":0,"href":"https:\/\/pinkcitynow.com\/index.php\/wp-json\/wp\/v2\/posts\/37341\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pinkcitynow.com\/index.php\/wp-json\/wp\/v2\/media\/37342"}],"wp:attachment":[{"href":"https:\/\/pinkcitynow.com\/index.php\/wp-json\/wp\/v2\/media?parent=37341"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pinkcitynow.com\/index.php\/wp-json\/wp\/v2\/categories?post=37341"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pinkcitynow.com\/index.php\/wp-json\/wp\/v2\/tags?post=37341"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}